0333 012 4165
hello@proprt360.com
Book Appointment
Add PropertyNew advice service for tenants with unresolved housing problems
Private sector tenants have been given a new platform to steer them in the best direction if they have a housing problem.
The ‘My Housing Issue’ Gateway, designed by the TDS Charitable Foundation, has won the backing of activist group Generation Rent and landlord body the NRLA.
Research by the foundation has found that 50% of private renters do not know where to go for help if their agent or landlord fails to address a problem.
The foundation claims that 48% want clearer information on how to make a complaint when needed. Some 69% say they would make use of a dedicated website.A statement from the foundation says: “With the Renters’ Rights Bill creating new enforcement tools and standards in the private rented sector, this will add to the array of already complex enforcement mechanisms currently available which tenants are already struggling to navigate.
“The Gateway will help tenants identify the correct route to seek to resolve their problems, encourage the early resolution of disputes where possible, and provide relevant information about housing rights and options in an interactive and user-friendly format.
“It has been designed following extensive consultation with government officials, and groups representing tenants, landlords, letting agents and the legal advice sector.”
Dan Wilson Craw, deputy chief executive at Generation Rent, comments: “One of the biggest barriers to improving private rented homes is the sheer number of bodies that play a role in enforcing tenant protections, and the confusion this creates among renters themselves.
Read the full article at Letting Agent Today
