Deposit Protection Service (DPS)

Your Tenancy Deposit Protection (TDP) scheme offers a free dispute resolution service if you disagree with your Landlord about how much deposit should be returned. You don’t have to use this service, but if you do, both you and your Landlord have to agree to it. You will both be asked to provide evidence and the decision made about your deposit will be final. There may be a time limit to raise a dispute. Contact your TDP scheme as soon as possible. GOV.UK

Open:Monday to Friday 08:00 to 18:30 (8am to 6.30pm)
Telephone:0330 303 0030
Email:contactus@depositprotection.com
Website:https://www.depositprotection.com/
Address:The Pavilions,
Bridgwater Road,
Bristol,
BS13 8AE

We keep deposit money safe for letting agents, landlords and tenants. Our free Custodial scheme is fast and efficient, and we also provide a competitively-priced Insured scheme. With over ten years’ experience of protecting tenancy deposits, we’re the home of deposit protection. We’re authorised by the Ministry of Housing, Communities and Local Government to provide tenancy deposit protection in England and Wales. We’ve been providing free Custodial deposit protection since April 2007 and Insured deposit protection since 2012. https://www.tenancydepositscheme.com/