Privacy Policy

1. Introduction

We are a property auditors; providing our services nationally across the UK where client requirements demand. Telephone: 0333 012 4165. Website: https://www.proprt360.com. Email: hello@proprt360.com. We do not sell or share your data. We do not run programs to try and obtain information about you. Our website is hosted by Just Host. Our online booking system is provided by You Can Book Me. This service stipulates that all personal data is encrypted in transmission using Secure Sockets Layer (SSL), the industry standard meaning all personal data is protected. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.proprt360.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data: We do not collect or store any financial information. All transactions are processed through third-party payment processors such as PayPal and Stripe. This ensures that your payment details remain secure and are not stored on our servers. You can make payments using your PayPal account, debit/credit card through PayPal, or debit/credit card via Stripe.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Manage your orders and provide customer support.
  • Send you administrative information, such as updates, security alerts, and support messages.
  • Respond to your inquiries and offer customer service.
  • Improve our website and services.
  • Visitor comments may be checked through an automated spam detection service.
  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
  • We keep your information for as long as we have a business relationship. Where third party information is provided in order to complete an appointment, we delete this information within 28 days of the appointment date.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
  • If you have an account on this site, or have left comments – you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Third-Party Plugins

Our website utilises third-party plugins to enhance functionality and provide additional services, such as mailing lists, spam protection, booking forms, and contact forms. These plugins are provided by third-party service providers, each of which has its own terms and privacy policies.

By using our website, you acknowledge and agree that PROPRT360 is not responsible for the privacy practices or the content of these third-party services. We encourage you to review the terms and privacy policies of these third-party providers to understand how they handle your information.

8. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

9. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

10. Online Booking System

When you use our online booking system we ask you to provide certain information in order to allow us to complete the service you require. This includes your name, email address and contact telephone number. In addition to the details you provide about yourself, we may require you to provide a contact name, telephone number or email address for a tenant or landlord; but only if you specifically request us to meet them to execute the appointment and its requirements.

11. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

12. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

13. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

14. Third Party Information

Where personal information is provided to us for the purposes of completing an appointment; for example a tenant name, contact number or email address, this should only be provided with the permission of the data source. We may use the information provided to telephone, text message or email the data source solely to confirm an appointment date and time or to clarify a change to the appointment. It is understood that any permission required from the data source to pass their information to us has been acquired by the person or company making the booking.

15. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at hello@proprt360.com.



“Very professional service, with great reports and easy to use booking system…”

— MARK C.
Lettings Negotiator
Whitegates



“We were impressed by the product.”


— MARK W.
Director
Hunters



“… Nick himself is very friendly, very professional and extremely reliable.”

— ED C.
Head of Sales & Lettings
UK Residential


“… reliable, approachable, professional and precisely accurate…”

— EDWARD C.
Lettings Manager,
Sheffield Residential

Thank you for visiting our website. We hope you can find the information you’re looking for.

If however you’d like clarification on something or have any questions, please get in touch.